Microsoft 365 Support, M365 Services and Intune Migration for Melbourne Businesses

Microsoft 365 is now the standard productivity platform for Australian small and medium businesses. Email, documents, video meetings, file sharing and security tools are all included in a single monthly subscription. But setting up M365 correctly, migrating from your old system without data loss, and managing it securely on an ongoing basis requires specialist knowledge. Unifill IT provides Microsoft 365 support and M365 services for businesses across Melbourne, including Point Cook, Tarneit, Hoppers Crossing and the wider western suburbs.

What Is Included in Microsoft 365?

Microsoft 365 (formerly Office 365) is far more than just Word, Excel and Outlook. A properly configured M365 environment for a Melbourne business includes the full Microsoft productivity and security stack.

M365 Services for Point Cook, Tarneit and Western Melbourne

Unifill IT provides complete Microsoft 365 services for businesses across Melbourne's western suburbs and beyond. Our M365 services include migration, setup, licencing, security hardening and ongoing management.

Microsoft 365 migration

Migrating your business to Microsoft 365 requires careful planning. Whether you are moving from a hosted email provider, on-premise Exchange, Google Workspace or basic POP/IMAP accounts, we handle the migration with zero data loss and minimal disruption to your staff.

1. Assessment and planningWe audit your current email setup, map out all mailboxes, shared accounts and distribution groups, and design the migration approach.
2. M365 tenant setup and securityWe create your Microsoft 365 tenant, verify your domain, and configure security baselines including MFA and anti-phishing before a single user is migrated.
3. Email and data migrationAll emails, calendars, contacts and SharePoint content migrated in the background. Your existing systems keep working throughout.
4. DNS cutoverMX records updated after-hours. New emails route to Microsoft 365. Staff cutover in waves with on-site support available.
5. Post-migration security and trainingMFA enrolled, conditional access configured, Defender for M365 enabled. Brief staff training on Teams, OneDrive and the new Outlook experience.

Intune Migration Melbourne: Managing Your Devices the Modern Way

Microsoft Intune is a cloud-based device management platform included in Microsoft 365 Business Premium. Intune allows your IT team or MSP to manage every computer, laptop, phone and tablet in your business from a single console, regardless of location.

For Melbourne businesses adopting hybrid or remote work, an Intune migration transforms how you manage company devices. Instead of requiring staff to be on the office network for IT support, Intune enables full management, policy enforcement and remote wipe capabilities for all enrolled devices over the internet.

What Intune migration involves

• Enrolment of all Windows, Mac, iOS and Android devices into Microsoft Endpoint Manager
• Compliance policies that enforce encryption, screen lock, OS updates and security baselines
• Application deployment pushing software to devices automatically without manual installation
• Autopilot configuration so new devices set themselves up when staff unbox them
• Conditional access integration so only compliant, enrolled devices can access company data
• Remote wipe capability to protect data if a device is lost or stolen

Azure Cloud Services for Australian Businesses

Microsoft Azure is the world's most widely used enterprise cloud platform. For Melbourne businesses needing more than Microsoft 365, Azure provides infrastructure-as-a-service for servers, storage, databases, networking and advanced security.

Azure use cases for Melbourne SMBs

• Azure Virtual Machines: Replace ageing on-premise servers with cloud VMs. Pay only for what you use. Eliminate hardware refresh cycles.
• Azure Backup: Immutable cloud backup for servers, VMs and Microsoft 365 data. Meets ACSC Essential 8 offline backup requirements.
• Azure AD (Entra ID): Cloud identity platform managing user access across all applications and devices.
• Azure Virtual Desktop: Full Windows desktop experience delivered from the cloud. Ideal for remote teams and businesses with multiple locations.
• Hybrid cloud: Keep some workloads on-premise, move others to Azure. Azure Arc extends management to on-premise environments.

Ongoing Microsoft 365 Support and Management

A Microsoft 365 migration is the beginning, not the end. Ongoing M365 management ensures your environment stays secure, licences are optimised and users get the support they need.

• Monthly licence auditing to ensure you are not paying for unused accounts
• Security policy reviews including conditional access and MFA enforcement
• Exchange Online management including mail flow, spam filtering and journalling
• SharePoint and Teams governance to keep your file structure organised
• Third-party M365 backup (Veeam Backup for Microsoft 365) with monthly restore tests
• User onboarding and offboarding including account creation, device enrolment and access revocation
• Defender for M365 monitoring and incident response