MANAGED SERVICES
Benefits of Managed IT Service
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- Saves you valuable time and money
- Makes your IT budget more stable and predictable – with no costly surprises
- Guaranteed results
- Fewer IT problems
- More reliable IT systems and reduced downtime
- Quick response time with remote & on-site support
- Provides access to the latest technology with limited risk
Remote and on-site Support Included
A ‘Managed Service’ offers more than just ‘help desk.’ We install software that will enable us to quickly connect to your
desktop to help resolve 80% of problems without a visit. However if the problem requires a visit then we do that too
Understanding your business means we can quickly fix issues.
Before we even commence any service, we take the time to get to know your business and document the technology, so we can quickly resolve issues if and when they occur. Let us do the initial diagnosis, isolate where the problem is occurring and either and fix the problem ourselves, or raise a fault with the service provider. Let us spend time on the telephone to get the problem resolved and leave all the headaches up to us.
Frequently Asked Questions
What is IT managed services?
IT managed services involve outsourcing the management of your business's IT infrastructure, including network monitoring, cybersecurity, data backup, and technical support, to a third-party provider.
How can IT managed services help my business?
Our services enhance business efficiency by ensuring optimal IT performance, providing proactive cybersecurity measures, and offering reliable technical support to address any issues promptly.
What types of businesses can benefit from IT managed services?
Our services are designed to benefit businesses of all sizes and industries, including but not limited to Educational institute, healthcare, finance, legal, and small to medium enterprises (SMEs).
What specific services do you offer under IT managed services?
We offer a comprehensive suite of services, including 24/7 network monitoring, robust cybersecurity solutions, Microsoft 365 Management, Server Management, Networking, LMS Support, data backup and recovery, and responsive technical support.
How is your pricing structured?
Our pricing is tailored to your specific needs and can be based on a subscription model, hourly rates, or customized packages. We believe in transparent pricing to ensure you get the most value for your investment.
Can you customize your services to meet our specific business needs?
Absolutely. Our services are flexible and can be tailored to meet the unique requirements of your business, ensuring you receive the most relevant and effective solutions.
What is the onboarding process like for new clients?
The onboarding process is seamless and involves a thorough assessment of your existing IT infrastructure, followed by a customized plan for a smooth transition to our managed services.